Frequently Asked Questions

Everything you need to know about your BetterWild experience.

How long will it take to receive my order?

Standard shipping typically takes 3-7 business days within the continental US. International orders may take 10-15 business days depending on customs processing.

What is your return policy?

We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to generate a prepaid shipping label.

How do I know which size to choose?

Each product page features a detailed 'Size Guide' button. We recommend measuring a similar garment you own to compare against our specific product dimensions.

Are BetterWild materials sustainably sourced?

Yes, we prioritize eco-friendly fabrics including organic cotton and recycled polyester. We are committed to ethical manufacturing processes across our entire supply chain.

Can I change or cancel my order after it's placed?

Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team.

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.